1. Go to the Login Page
Click Login.
Select “Forgot Password?” under the login form.
2. Enter Your Registered Email
Type the email address linked to your account.
Click Submit.
3. Check Your Email Inbox
You will receive an email with the subject “Password Reset Request”.
The email contains a secure link to reset your password.
If you don’t see the email, check your Spam/Junk folder.
4. Create a New Password
Click the reset link from your email.
Enter your new password and confirm it.
Your new password must meet security requirements (e.g., minimum length, numbers, upper/lower case letters, special characters).
Click Save / Reset Password.
5. Login with Your New Password
Return to the Login Page.
Use your updated password to access your account.
6. Security Notes
Reset links are valid for a limited time (usually 15–30 minutes). If expired, request a new one.
Do not share your reset link with anyone.
If you did not request a password reset, contact the Support Centre immediately.
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